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"displayName": "Richard Strouse"
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"comment": "Thank you, Richard! We're glad to hear you had a positive experience with our knowledgeable and friendly staff. It's great that the necessary adjustments to your hearing aids were made smoothly. We appreciate your feedback!",
"updateTime": "2026-07-14T02:44:50.932522Z"
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"comment": "On time appointment. Knowledgeable, friendly staff. Necessary adjustments to hearing aids made with review on Starkey app.",
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"comment": "Thank you, Kathy! We're glad you had a positive experience with our friendly and informative service. Your feedback means a lot to us!",
"updateTime": "2026-07-09T02:38:40.677982Z"
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"comment": "very good service, friendly and informative",
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"reviewReply": {
"comment": "Thank you, Chris, for taking the time to leave a review. We appreciate your support!",
"updateTime": "2026-06-09T19:18:57.692810Z"
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"displayName": "Christina Cloninger"
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"comment": "Thank you, Christina, for your kind words about our team's professionalism and friendliness. We appreciate your feedback regarding phone accessibility and appointment scheduling, and we'll work on improving that. Your support means a lot to us!",
"updateTime": "2026-06-06T04:44:22.857899Z"
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"comment": "She was professional,friendly and knowledgeable. She went the extra mile for me.To bad you didn't provide someone to answer phones and answer questions for people wringing the bel during my appointment. ACENT IS HARD TO REACH. I had an appointment in May of this year and was called and told it was canceled. But it took a very long time for someone to get back to me to set up a new appointment.",
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"displayName": "Mark Spiker"
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"reviewReply": {
"comment": "Thank you, Mark! We're glad to hear that Sarah provided you with exceptional care during your appointment. Your appreciation means a lot to us!",
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"comment": "Sarah was nothing but professional & took good care of me on my appt. with her 5\/4\/26. Exceptional !!!!",
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"displayName": "Chris Zerillo"
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"comment": "Thank you, Chris! We're glad to hear about your positive experience at Ascent Hearing Center and that both Bethany and Sairah have made a difference for you. Your satisfaction with the hearing aids and ongoing support means a lot to us.",
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"comment": "Always a pleasant experience at Ascent Hearing Center. Both Bethany and Sairah have been competent and knowledgeable professionals. I\u2019m very happy with the improvement in my hearing with the aids recommended. Ongoing support service has also been exemplary.",
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"displayName": "Nancy H."
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"comment": "Thank you, Nancy! We're so glad to hear you had an excellent experience. Your support means a lot to us!",
"updateTime": "2026-05-15T04:41:01.629628Z"
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"comment": "Excellent experience today, thank you!",
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"displayName": "Kathleen Bartkowski"
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"comment": "Thank you, Kathleen! We're glad we could assist with your mother's hearing aids right away and make things more convenient for you. Your appreciation means a lot to us!",
"updateTime": "2026-04-24T04:39:15.637548Z"
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"comment": "We arrived without an appointment, and they were able to fix my mother's hearing aids on the spot! I really appreciated not having to drive back again, which would have been a half hour drive each way.",
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"comment": "Thank you, Ryan! We're glad to hear you had a great experience with our audiologist and appreciate your sense of humor. Your support means a lot to us!",
"updateTime": "2026-04-23T07:01:23.900081Z"
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"comment": "The audiologist is absolutely amazing. She definitely knows what she's doing. I came in for custom hearing protection for work and they weren't cheap but I didn't have to provide my first born as payment. Lol I thank you Ascent hearing Center.",
"createTime": "2026-04-22T17:56:47.702638Z",
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"comment": "Thank you, Kathryn, for taking the time to leave a review! We appreciate your support.",
"updateTime": "2026-01-16T04:00:45.268079Z"
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"comment": "Thank you, Angela! We're glad to hear that Bethany was able to assist you. Your feedback is appreciated!",
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"comment": "Thank you, Josh! We're glad to hear you had an excellent experience and appreciated the doctor. Your feedback means a lot to us!",
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"comment": "Thank you, Barbara, for your feedback! We're glad to hear that our audiologist was able to assist you and provide a solution. Your happiness means a lot to us!",
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"comment": "They are very difficult to get in touch with!!. Only one audiologist in the building. The picture I had on phone was alot of customers, but no pic of audiologist. She was very nice and took me in as a cancelation came up. She suggested a pack with moisture balls for my aids. If that doesn't work she gave me # for Resound expert to work with me if needs to go back to manufacturing. I am so happy she took the time to see me. Now maybe less worrying!! Thanks",
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"comment": "Thank you, Steve, for taking the time to leave a review. We appreciate your support!",
"updateTime": "2025-12-25T07:01:10.170665Z"
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"comment": "Thank you, Bob, for your kind words! We're glad to hear you had a positive experience and that our team was able to provide clear communication and a solid plan for follow-up. Your feedback means a lot to us!",
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"comment": "Very professional, good exam, clear discussion of findings. Planned follow up.\nThank you",
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"displayName": "Scott Woodruff"
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"comment": "Thank you, Scott, for your kind words about Bethany's patience and helpfulness; we appreciate your recommendation!",
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"comment": "Bethany was very patient and helpful while working with my mother. Highly recommend!",
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"displayName": "M S"
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"reviewReply": {
"comment": "Thank you, M, for your kind words! We're glad to hear you had a positive experience with your hearing check-up.",
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"comment": "I had a good experience with a thorough hearing check up.",
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"comment": "Thank you, Philip, for sharing your experience; we're glad to hear your Mom felt comfortable and that Bethany's expertise made a difference.",
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"comment": "Thank you, Karen, for your wonderful feedback! We're glad to hear about your positive experience with Bethany and the support you've received from our team. Your satisfaction means a lot to us, and we appreciate you choosing Ascent Hearing Center.",
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"comment": "Thank you, Trusted, for sharing your heartfelt experience with us; it means so much to know that we could help bring joy to your grandfather's visit, and we truly appreciate your kind words about Bethany and our team.",
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"comment": "Thank you, Shawn, for your kind words about our audiologist's professionalism and knowledge; we truly appreciate your feedback!",
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"comment": "Thank you, Caron, for highlighting Bethany's outstanding service; we appreciate your kind words and support!",
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"comment": "Thank you for your 5-star review!",
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"comment": "Thank you, Stanley, for your wonderful feedback! We're glad Bethany could assist you so effectively and appreciate your kind words about her support.",
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"comment": "Thank you for your 5-Star review, Jackie Bagwell!",
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"comment": "Thank you for everything! You were great!",
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"comment": "Thank you, Gmail, for sharing your experience with your new hearing aids; we're glad to hear the reduced size has made a difference and that you're comfortable!",
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"comment": "Thank you for your 5-Star review, Maria Figueroa!",
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"comment": "Thank you for your 5-Star review, Thomas Cardin!",
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"comment": "Thank you for the kind words Eric! We appreciate the feedback!",
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"comment": "Thank you for your wonderful review, Allen!",
"updateTime": "2021-05-06T12:36:18.967740Z"
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"comment": "I was pleasantly surprised to be given an appointment for the day after my call. I arrived about 5 minutes before my 4:00 appointment and was taken into the office immediately. After a brief exchange of pleasantries, Bethany asked what issues I had been having with my hearing aids. She checked the devices and quickly concluded that the wires were causing the intermittent crackling I had mentioned earlier. Bethany asked how I was hearing with the aids, she agreed that lowering the base volume was advisable in my case. The changes she made greatly improved the sound quality in both ears.\nBethany is always very pleasant and terrific at resolving hearing\/aid issues. The length of my visit was reasonable and corrected the concerns for which my visit had been scheduled.",
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"comment": "Thank you so much for your wonderful review, Janina!",
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"comment": "I work at Electric Boat and read on an employee mailer that we can take advantage of a free hearing test at the Wellness Center in Groton. Having had ear surgery 10 years ago and noticing an increase on my behalf in asking people to repeat things, made it very clear that a hearing test was the way to go for me. I called and scheduled an appointment that worked around my hours which was very convenient. Before the hearing test I was given a chance to ask my own questions which were answered very thoroughly. The hearing test itself was quite simple and lasted maybe 7 min total. Upon completion your results are explained in detail along with a recommendation if they feel you should pursue options with an ENT. EB has a great hearing aid benefit that is second to none. I highly recommend giving them a call.",
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"comment": "Thank you for your 5-Star review, Neil Kane!",
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"comment": "Thank you for your 5-Star review, Matt!",
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"comment": "Answered all questions, Bethany was friendly and helpful.",
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"comment": "Dr. Beth is awesome. More people should use Ascent Hearing Center.Dr Beth makes you at ease while dealing with hearing loss.",
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"comment": "Thank you for your 5-Star review, Jeffrey!",
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"comment": "Bethany was very helpful educating me on my hearing needs thank you",
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"displayName": "BILL OWENS"
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"comment": "Thank you for your review, BILL OWENS!",
"updateTime": "2021-02-25T17:41:33.851506Z"
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"comment": "Both Betheny and Sophia both are rated with five stars.\nTheir communications were great and to the point. The request I ask for in respect to the new hearing aids and their promise to deliver was kept without excuses and on schedule. They were courtesy, friendly, and were there to help make my life better in addition to help make communications better for whomever i may make contact with.\nThank you ladies I am pleased with the hearing aids and my fiancee is greatly happy for not having to repeat several times for me to understand what she is saying.\nBill",
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"comment": "Thank you for your review, Curtis W!",
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"comment": "Very friendly staff who were very knowledgeable when it came to my questions about Tinnitus. Appointments were also very quick and to the point.",
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"comment": "Thank you for your review, Kathy Brown!",
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"comment": "Very pleasant experience. The audiologist (Bethany) was very knowledgeable and friendly. She is always helpful and thorough. I really enjoy my visits to Ascent because of her!",
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"comment": "Thank you for your 5-Star review, mashawn ford!",
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"comment": "Thank you for your 5-Star review, Nancy Patty!",
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"comment": "Thank you for your review, John Murray!",
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"comment": "As always friendly and very helpful, they listen and ensure that your hearing aids are working and comfortable. Thank you",
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"comment": "Thank you for your review and recommendation, Amanda Gates!",
"updateTime": "2021-01-18T21:01:02.421010Z"
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"comment": "Bethany and her staff were great when it came to scheduling and executing a hearing screening. Very friendly, great with our 5 year old and knowledgeable. Bonus that they are in the EB Wellness Center and in network for EB employees. Highly recommend.",
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"comment": "Thank you for your review!",
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"comment": "Thank you for your review, William!",
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"comment": "Bethany was kind,gentle and attentive to the needs of my kiddo. We was very helpful and clear with instructions.",
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"comment": "I don\u2019t leave the house much these days, but Ascent is clean and compliant with recommendations to fight Covid 19.\nThe doctor is very nice and attentive to my needs. She listens to my questions and has been very good with direction through the hearing process. I now have hearing aides and am extremely happy to be able to hear!\nJust one issue is the phone system that is in place. There isn\u2019t a direct number to call on the website. You can send an email, but it doesn\u2019t always work.\nI don\u2019t have any inclination to go anywhere else! Love this place!",
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"comment": "Thank you for your review, Stephen!",
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"comment": "I had the pleasure of dealing with Bethany Goddiess while getting new hearing aids for my father recently. Bethany was exceptional through every step of the testing and providing him with the best product for his needs. She has shown a genuine desire to provide the best service possible. After years of struggling to communicate with my father and concerns for his safety due to his inability to hear, I want to thank Bethany for what she was able to achieve.",
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"comment": "I had an appointment this morning at Ascent Hearing Center in Groton CT with Bethany Goddiess and again I am giving a 5 stars. Bethany takes the time to listen to my concerns and explains everything with great detail. She wants to make sure I understand everything. I was experiencing a problem with one of my hearing devices and she is making certain that the problem gets resolved before we move. She is even making sure Iknow of places where i am moving to. She really does go above and beyond. Thank youagai Bethany. I really do appreciate you.",
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On time appointment. Knowledgeable, friendly staff. Necessary adjustments to hearing aids made with review on Starkey app.
Richard Strouse, on Googlevery good service, friendly and informative
Kathy Jakubowski, on GoogleShe was professional,friendly and knowledgeable. She went the extra mile for me.To bad you didn't provide someone to answer phones and answer questions for people wringing the bel during my appointment. ACENT IS HARD TO REACH. I had an appointment in May of this year and was called and told...
Christina Cloninger, on GoogleSarah was nothing but professional & took good care of me on my appt. with her 5/4/26. Exceptional !!!!
Mark Spiker, on GoogleAlways a pleasant experience at Ascent Hearing Center. Both Bethany and Sairah have been competent and knowledgeable professionals. I’m very happy with the improvement in my hearing with the aids recommended. Ongoing support service has also been exemplary.
Chris Zerillo, on GoogleExcellent experience today, thank you!
Nancy H., on GoogleWe arrived without an appointment, and they were able to fix my mother's hearing aids on the spot! I really appreciated not having to drive back again, which would have been a half hour drive each way.
Kathleen Bartkowski, on GoogleThe audiologist is absolutely amazing. She definitely knows what she's doing. I came in for custom hearing protection for work and they weren't cheap but I didn't have to provide my first born as payment. Lol I thank you Ascent hearing Center.
Ryan Travis, on GoogleBethany was very helpful.
Angela Kessler, on GoogleExcellent experience, great doctor
Josh Reznak, on GoogleThey are very difficult to get in touch with!!. Only one audiologist in the building. The picture I had on phone was alot of customers, but no pic of audiologist. She was very nice and took me in as a cancelation came up. She suggested a pack with moisture balls...
Barbara A Manning, on Google
